If these actions tend not to take care of The problem, the earbuds may be faulty. You should return them to us, and We're going to arrange for just a alternative instantly.
Action 3: Make sure the earbuds are In the charging scenario when attempting to alter the lighting effect.
Action 1: Make sure the charging scenario is absolutely run Which any protective movies have been faraway from the earbuds.
In case you practical experience a big deviation within the expected battery life, the solution can be faulty. In these types of conditions, please Get in touch with us to arrange a replacement at your earliest convenience.
Stage 2: Insert the earbud into the charging case and Examine the indicator mild. If it illuminates briefly (around 1 next), the earbud’s battery might be fully depleted.
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Stage two: Inspect the microphone holes for just about any blockages due to dirt. If existing, gently clean them which has a gentle cloth.
Observe: This element can't be utilised In the event the charging scenario’s battery is minimal. If the case’s indicator gentle is purple, cost it until eventually the battery amount reaches medium or significant right before endeavoring to activate the lighting effects.
Phase 2: Thoroughly clean the charging ports on both the earbuds and the situation to eliminate any particles that might interfere Together with the relationship.
Stage three: Try out charging the situation with an alternative charger and cable. more info If the situation still will not demand, it can be done that the case itself is defective. You should send out it to us and arrange the replacement as quickly as possible.
Move two: Check with the user guide to Track down the particular region close to your ear to the vast region faucet and follow the furnished tapping Recommendations.
Move one: Be certain that the power adapter and USB Style-C cable are securely connected. Action two: Try to cost another machine utilizing the very same charger and cable. If another gadget also fails to demand, The problem could possibly be with the charger or cable, and They might should be replaced.
Phase two: Check out the earbuds for debris That may be clogging the speaker holes and cleaning them if essential.
Action 3: Consider charging the situation with an alternate charger and cable. If the situation nonetheless won't demand, it is possible that the case alone is faulty. Please deliver it to us and prepare the substitute without delay.